Frequently Asked Questions

Everything you need to know about our iron doors
1 What makes your iron doors different from others?

Our iron doors are handcrafted using premium-grade steel and finished with a durable, weather-resistant coating. Each door goes through a detailed inspection process to ensure strength, beauty, and long-lasting performance. We take pride in combining top-tier craftsmanship with modern design.

2 Do your iron doors come insulated?

Yes. All of our iron doors include foam-injected insulation within the frame and door slab to help with energy efficiency, sound reduction, and temperature control.

3 Can I customize my iron door?

Absolutely. You can choose from various designs, sizes, glass styles, handles, and finishes. We also offer custom dimensions to fit unique openings or architectural styles.

Custom orders typically require 2–6 months for production and delivery, depending on design complexity and manufacturer schedules.

4 What type of warranty do you offer?

We offer two levels of warranty:

Lifetime Warranty ($850.00 on sale, normally $1,250.99): Covers the frame, door slab, welds, hinges, surface finishes, paint, natural wear, and improper installation (if installed by D&J Builders Surplus).

24-Month Warranty ($450.89): Covers the same areas for two years from the date of purchase.

Both warranties demonstrate our commitment to quality and customer satisfaction.

5 How do I maintain my iron door?
  • Clean with mild soap and water — avoid harsh chemicals or abrasives.
  • Apply a light coat of protective oil or wax every few months to preserve the finish.
  • Check hinges, sweeps, and seals regularly to ensure smooth operation.
  • Keep drains and weep holes free of debris to prevent standing water or rust.

Proper maintenance helps your door retain its beauty and performance for many years.

6 Do the doors rust over time?

Our doors are treated with rust-resistant coatings and high-quality paint systems. With proper care and maintenance, rust is minimal and often preventable. Periodic cleaning and touch-ups will keep your door looking new.

7 Can the glass be opened or replaced?

Yes. Most of our iron doors feature operable glass panels that can be opened for ventilation and cleaning. Glass inserts are also replaceable if damaged or if you wish to change the style later.

8 Do you offer installation services?

Yes, D&J Builders Surplus provides professional installation by experienced technicians. When we perform the installation, it's covered under our warranty for improper installation — giving you complete peace of mind.

9 How long does delivery or installation take?

Lead times vary depending on whether your door is in stock or custom-made.

  • In-stock doors: Typically ready within 1–3 weeks.
  • Custom doors: Usually take 2–6 months for manufacturing, shipping, and quality inspection before installation.

We'll provide you with regular updates throughout the process.

10 Can you ship doors outside of Texas?

Yes. We can arrange shipping to most U.S. states. Shipping costs depend on the destination, door size, and delivery method. Please contact our sales team for a quote.

11 Do you offer financing options?

Yes! We partner with Synchrony Bank to provide flexible financing options so you can purchase your dream iron door without upfront stress. You can apply online at 👉 https://www.synchrony.com/mmc/IW226333004

12 Who can I contact for more information or a quote?

📞 Office: (972) 666-1422
📱 Cell: (214) 305-8917
🌐 Website: djbuilderssurplus.com
📍 Address: 3014 N. Interstate 35 E, Lancaster, TX 75134

Our team will be happy to answer your questions, provide estimates, and help you choose the perfect iron door for your home.